Coffee FAQ

Click any of the questions listed below to reveal the answer.

Shipping Policies

We provide free shipping on all qualifying orders. The discount only applies within the 48 contiguous states.

Yes! When you purchase more than $49 of coffee through our Online Shop, your shipping is 100% FREE. Learn more about this and other special offers on our Shipping Policies.

We provide shipping options via UPS to all 50 states in the USA and all 10 provinces in Canada. However, due to the extraordinary freight charges outside of the 48 contiguous United States, free shipping is not available for Hawaii, Alaska, or Canada. When an order totals over $49 and the shipping discount is automatically applied for shipment to either Hawaii, Alaska, or Canada, our Customer Service will contact the consumer to arrange for payment of the actual shipping charges.

Contact our Customer Service to learn more or call our Coffee Hotline at 1-800-486-1198.

Manatee Gourmet Coffee provides shipping via UPS and they will only accept shipments to a valid street address. UPS does not deliver to P.O. Boxes. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Contact our Customer Service to learn more or call our Coffee Hotline at 1-800-486-1198.

Our centrally located roastery means orders arrive as quickly as possible, whether heading to the East Coast, West Coast, or somewhere in between. We offer UPS shipping options for Ground, 2-Day or Next Day. Your coffee products will be shipped after it is roasted and packaged (not necessarily the same day you order). Due to extraordinary travel time to locations outside of the contiguous United States, a shipping estimate will be calculated for Hawaii, Alaska, or Canada in the Shopping Cart.

Allergen & Other Facts

We want to care for you and we have gone to great lengths to ensure your safety.

Yes, all of our coffees are gluten-free, this also includes all of our flavored coffees as well. The coffee bean is a drupe (or stone fruit) which is similar to olives or cherries and contains no wheat or other gluten-producing grain. See also to learn more.

We do not use any tree nut products in our coffees, and our manufacturing facilities do not process any tree nuts. We only use artificial flavors, so all of our flavored coffees are also nut allergen-free. Shop for our flavored coffees.

No, we do not add any sugar into our high-grade coffee bean blends.

Yes! All of our coffees are verified by OU (Orthodox Union) Kosher, the world's largest and most widely recognized Kosher standards agency.

Low Acid refers to the pH level of the brewed coffee. A measure of acidity or alkalinity of water soluble substances (pH stands for 'potential of Hydrogen'). A pH value is a number from 1 to 14, with 7 as the middle (neutral) point. Values below 7 indicate acidity which increases as the number decreases, 1 being the most acidic. The higher the pH level the lower the acid.

Manatee Gourmet Coffee is roasted and blended with coffee beans to achieve a low acid level. Based on our test results we typically have a pH level of 5.8 to 6.0 with our Manatee Coffee. The type of water you use when brewing your coffee can effect the pH so beware of that critical component in your coffee brewing preparation (we use reverse osmosis filtered water when we brew). Most coffees on the market will have a pH range of 5.5 to 5 (other examples of pH levels in beverages: Water: 7.0; Starbucks Medium Roast: 5.11; Iced Tea: 2.85; Kool-Aid: 2.71; Lemon Juice: 2.25; Coca-Cola: 2.3).

A coffee bean digested by a Luwak (cousin to the mongoose) in Indonesian regions. The bean is harvested and sold in the USA for around $18 oz. or $300 lb.

Where & How to Buy?

Manatee Gourmet Coffee is available online and at a number of retail locations across Florida.

Although all of our products are available for purchase on our Shop, Costco offers a limited assortment of the best selling items in their stores at a very good value. And we make a larger assortment available online.

Costco only selects certain clubs to feature our coffees. We are very pleased with the success of our products where they are sold and continue to make Manatee Gourmet Coffee available in more stores. As we add more clubs and stores, we will post them on our website.

Shipping is free online when you purchase over $49 of coffee on our website. You can also look up a Store Location that sells Manatee Gourmet Coffee in your zip code.

All of our Coffees are available on our Shop.

Although Manatee Gourmet Coffee is a very successful coffee brand, many retailers overlook it because they are not aware of how many people demand and enjoy our "Coffee with a Cause." It really does help if you let your retailer know you want Manatee Gourmet Coffee in your local stores. Please also Contact Us and let us know as well.

Samples or a variety box are not available for order at this time.

Decaffeination Process

Some of the most intriguing decaf flavors for coffee lovers who don’t want the caffeine.

Our 100% Arabica bean coffee is steamed to bring caffeine to the surface and solvents are then used to remove the caffeine. The resulting coffee is steamed again to remove any residual solvent resulting in decaffeinated coffee.

All of our Decaf Coffees are available on our Shop.

Having the caffeine levels in the coffee reduced to at least 97.5%.

All coffee beans take on the characteristics of the soil of the region in which they were grown.

Arabica Beans have a wide range in taste and smell. They are a more delicate bean produced in the tropical regions at a high elevation. They are more expensive due to hands on production process.

Robusta Beans have a neutral to harsh taste and oatmeal-like texture. They grow in low elevations, are heartier for rough handling and yield higher pounds per acre. They are less expensive due to a more mechanized method of harvesting.

How Strong is It?

All of our high-grade coffees are evenly roasted and uniquely smooth, with a taste that is out of this world.

Espresso is a strong, finely ground, dark roasted coffee brewed by quickly forcing hot water through the beans. Shop our Espresso Blend.

Generally, darker roasts have less caffeine than lighter roasts because the coffee bean is roasted longer, which typically cooks out more caffeine during the roasting process. The longer roast also gives a Dark Roast its “bold” flavor profile.

Most people think Espresso has the most caffeine, but brewed coffee is proven to have more. A single 2 oz. Double Espresso shot has about 80 milligrams of caffeine. Whereas an average 12 oz. brewed coffee has about 120 milligrams of caffeine.

Brewing & Storing

We want you to know how to brew and store your Manatee Gourmet Coffee.

In a glass, air-tight container away from light. Do not freeze ground coffee. Air, light, and moisture reduce freshness.

You need perfectly ground coffee (or freshly roasted beans to grind), clean brewing equipment, and quality water. Also, make sure you clean the coffee pot and coffee maker once a week.

Yes, you need to make sure you thoroughly clean all of your equipment before you begin. The coffee will take on the flavor of your brewer if it is not clean. So the cleaner the machine, the purer your coffee will taste.

Yes, for a pure coffee taste, use filtered or bottled water. And be sure to use cold water. DO NOT use distilled or softened water. Processed water is more acidic than filtered or bottled water; which also contains minerals that contribute to the overall taste and flavor extraction.

Yes, if you are grinding whole bean coffee at home, a burr or mill grinder is preferable to use because all of the coffee is ground to a consistent size. Keep this in mind: if your coffee tastes bitter, maybe it was ground too fine. On the other hand, if your coffee tastes flat, your grind is probably too coarse. Our Manatee Gourmet Coffee grind maintains optimal brewing consistency.

Yes, you should purchase coffee as soon as possible after it is roasted. Freshly roasted coffee is essential to a superb cup of coffee. Ideally, you should select a new batch of coffee every 1-2 weeks. Rest assured that all Manatee Gourmet Coffee is roasted in small batches and “made-to-order” to keep it fresh from our door to yours.

A general rule of thumb is to scoop 1 to 2 tablespoons of ground coffee for every six ounces of water. This amount can be adjusted to suit your unique tastes and preferences (less water = stronger coffee). When it comes to Single Cups, smaller cups sizes brew stronger.

Your brewer should maintain a water temperature between 195º–205º Fahrenheit for optimal flavor extraction. If the water is too cold, you run the risk of under-extraction, and the coffee may end up weak or sour. And if the water is too hot, you run the risk of over-extraction, leaving the coffee bitter.

Usually, a drip or a filter-brew coffee maker with paper or plastic filters are the most common brewing option in addition to single-serve brewing machines.

Yes, storage is integral to maintaining the natural freshness and flavor profile of Manatee Gourmet Coffee. It is mission-critical to keep all coffee (both bags and single cups) away from excessive air, moisture, heat, and light—in that order—to help preserve its fresh-roast flavor for as long as possible.

For maximum freshness, using an airtight, opaque canister or glass container away from light in a cool, dry place will preserve the best taste. Do not freeze ground coffee. Always remember air, light, and moisture reduce freshness. After opening your Manatee Gourmet Coffee, tightly roll and seal the bag using the attached sticker, or transfer the coffee to an airtight container.

Coffee beans may be decorative and beautiful to look at, but you will compromise the taste of your coffee if you store your beans in ornamental, glass canisters on your kitchen countertop. Doing so will cause your perfectly roasted coffee beans to become stale, and you will notice your coffee quickly losing its fresh flavor.

Cause FAQ

Visit our Cause FAQ for answers to your questions about our Cause.