Click one of the questions below to reveal the answer.
+ Why doesn't Costco stock and sell the same coffees we find at the Road Shows?
Although all of our products are available for purchase on our website, Costco offers a limited assortment of the best selling items in their stores at a very good value. And we make a larger assortment available at Road Shows.
+ Why doesn't my Costco always stock the same Manatee Gourmet Coffees?
Costco only select certain clubs to feature our coffees. We are very pleased with the success of our products where they are sold and continue to make Manatee Gourmet Coffee available in more stores. As we add more clubs and stores, we will post them on our website.
+ Where can I purchase Manatee Gourmet Coffee without paying shipping fees?
Shipping is free online when you purchase more than $49 of coffee on our website. You can also look up a Store Location that sells Manatee Gourmet Coffee in your zip code.
+ Why isn't Manatee Gourmet Coffee in the grocery stores?
Although Manatee Gourmet Coffee is a very successful coffee, many retailers overlook it because they are not aware of how many people demand and enjoy our "coffee with a cause." It really does help if you let your retailer know you want our coffees in your local stores. Please also Contact Us to let us know as well.
+ What process do we use to make decaf coffee?
The 100% Arabica bean coffee is steamed to bring caffeine to the surface and solvents are then used to remove the caffeine. The resulting coffee is steamed again to remove any residual solvent resulting in decaffeinated coffee.
+ Is Manatee Gourmet Coffee Kosher?
Yes, all of our coffees are Kosher.
+ Can I order samples or a variety box?
You cannot order samples or a variety box at this time.
+ Does Manatee Gourmet Coffees contain nut allergens?
We do not use any tree nut products in our coffees, and our manufacturing facilities do not process any tree nuts. We only use artificial flavors, so all of our flavored coffees are also nut allergen free.
+ How should I store my coffee purchase?
You need fresh roasted beans to grind, clean brewing equipment and quality water. Clean the coffee pot and maker once a week.
+ What is the most common preparation method?
A drip coffee maker with a paper or plastic basket.
+ What is the best way to store beans?
In a glass, air-tight container away from light. Do not freeze ground coffee. Air, light, and moisture reduce freshness.
+ What is Espresso?
Espresso is a strong, finely ground, dark roasted coffee brewed by quickly forcing hot water through the beans.
+ What is Kopi Luak?
A coffee bean digested by a Luwak (cousin to the mongoose) in Indonesian regions. The bean is harvested and sold in the US for around $18 oz. or $300 lb.
+ What is Decaffeinated?
Having the caffeine levels reduced to at least 97.5%
+ What is the difference in Beans?
Arabica Bean have a wide range in taste and smell. They are a more delicate bean produced in the tropical regions at a high elevation. They are more expensive due to hands on production process.
Robusta Beans have a neutral to harsh taste and oatmeal like texture. They grow in low elevations, are heartier for rough handling and yield higher pounds per acre. They are less expensive due to a more mechanized method of harvesting.
Beans take on the characteristics of the soil of the region in which they were grown.